Your Privacy Rights

At The Osher Lifelong Learning Institute (OLLI), we understand your concerns about online security and privacy and appreciate your trust in our company. We seek to ensure that your personal and payment information is secure and your privacy is respected. We hope this policy statement provides you with answers to the questions you may have about our policies. If you have further questions, please contact us by phone at 941-309-5111.

Information We Collect

For example, when you place an order on our site, order via phone or make a purchase at our sites, create an online account, visit our website, request to “chat” with a staff member, or send us an email, you provide us with certain identifiable information, such as your name, email address, postal address, phone number, and credit or debit card number.

In addition to this information, we maintain a record of your purchases from the OLLI, our catalog, and our stores.

Occasionally, we may combine information you provide with other information from other reputable sources, including demographic information.

In addition, for each visitor to the website, our web server automatically collects the following non-personally identifiable information: your Internet service provider’s address, the referring URL, and information on the pages you access on our site.

Using Information, We Collect

At OLLI, we want to provide you with the best possible experience. When we take an order on the phone for service or when you make a purchase online or in our office, we use your information to process your purchase, answer questions you may have, mail catalogs to you, and provide you with periodic emails, mailings and phone calls about our merchandise and promotions.

We also gather on line information about your purchases and shopping activities to improve the content of our website, enhance your online shopping experience, improve our product selection, and use in future marketing and promotional activities for our website, our catalogs, and our Osher Lifelong Learning Institute stores.

Information We Share with Others

In some instances, we use third-party companies to provide services for us, including providing registration, customer and Internet services, conducting OLLI promotions and surveys, assistance in maintaining and managing customer information, and communicating effectively with our customers our array of services. Some of these third-party companies are given access to some or all of the information you provide, including your email address, and may use cookies on our behalf.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Cookies

Cookies are a browser feature that assigns a unique identification to your browser or mobile device. Cookies are typically stored on the hard drive of your computer or mobile device and are used by our Site to help us personalize your shopping experience and remember any preferences or other actions. For example, if you have placed items in your shopping cart, we may use cookies to keep those items in your cart for your future access.

We may use cookies to recognize you when you return to our site, provide access to your account information, and understand your use of our site so we can improve the site features and customize communications to you. We may also use a cookie to help confirm your receipt of and response to our emails and provide you with a customized experience.

You also have the option to refuse cookies altogether by turning them off in your browser. To disable cookies, please consult your browser’s help section. If you turn off cookies, you may be unable to use some of the benefits of our site.