Class Cancellations 

• Students will receive a full refund if a class is canceled due to under-enrollment. 

• Students will also receive a full refund if an instructor cancels a class before it begins.

• Once a class has started and an instructor cancels a class for medical or personal reasons, students will receive a prorated refund based on the number of classes held before cancellation.
 
• Students are expected to pay for class session(s) they attend.

Refund Policy

• If a student drops a course before the first scheduled session, the student will receive a full refund.

• If a student drops a course after the first scheduled session, the student will receive a refund minus a 25 percent administrative fee.

• If a student drops a course after the second scheduled session, the student forfeits their entire tuition.

• If a class is canceled due to under-enrollment or an instructor-related issue, students will receive a full or partial tuition refund. 

• Students are expected to pay for any class session(s) they attend.

• Unless canceled by OLLI, there are no refunds for CONNECTIONS (the documentary film series), a lecture, workshop, or event or program.

Membership Fees

Once a student is placed on a waitlist, the student will be notified if a seat becomes available in the class they wish to attend. The student will have 24 hours to notify the OLLI staff of their interest in the class. We will use the student-provided contact information for notification by phone or email. If the student has not contacted the office within 24 hours, the next student on the waitlist will be contacted.

Guest Policy

Before a *guest can attend a class or program, they must:

• Stop by the OLLI office in Room 105 to receive a one-time guest pass.

• Provide their name, email address, or phone number.

• Guests may attend a class only if there is space and only if the instructor has not imposed registration limits.

No guest passes will be issued for CONNECTIONS (documentary film series), lectures, workshops, or programs.

*Any OLLI member who invites a guest to attend a class must accompany their guest to the office for check-in. OLLI members can invite only one guest to attend one class per term. No exceptions.

Building Evacuation

Upon receipt of an evacuation order, all employees and students shall exit via the nearest unaffected exit. They shall proceed quickly and quietly to the designated evacuation relocation point for the area they were in at the time of the evacuation order.

 If class is in session, it is the instructor’s responsibility to direct students from their classroom to the appropriate egress route and relocation point.